Terms & Conditions

Last Updated: October 15, 2023

Welcome to The Dish Depot website. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Important Notice: Please read these terms carefully before using our website or services. If you do not agree with any part of these terms, you must not use our website or services.

1. Definitions

In these Terms and Conditions:

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that product descriptions, images, or other content on our website are entirely accurate, complete, reliable, or error-free.

3.2 Pricing

All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated. We reserve the right to change prices at any time without notice. However, we will honor the price at the time of order confirmation.

3.3 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide a refund or alternative solution.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including product availability, errors in product or pricing information, or suspected fraud.

4.2 Payment Methods

We accept various payment methods, including credit cards, debit cards, and online payment systems. All payments are processed securely through our payment providers.

4.3 Consultation Services

Free consultations are subject to availability and must be scheduled in advance. We reserve the right to reschedule or cancel consultations due to unforeseen circumstances.

5. Shipping and Delivery

We ship products within Hong Kong and internationally. Shipping times and costs vary depending on the destination. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 14 days of delivery for unused products in their original packaging. Customized or personalized items cannot be returned unless defective. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error.

6.2 Refunds

Refunds will be processed within 14 business days of receiving the returned item. Refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Dish Depot or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, The Dish Depot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify and hold harmless The Dish Depot, its directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of any rights of a third party.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes have been posted constitutes your acceptance of the modified Terms and Conditions.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

The Dish Depot
140E Eastwood Court, 88A Tai Po Rd
Hong Kong
Phone: +852 2888 4022
Email: legal@dishdepot.com

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